Quality, design and customer care. These are the three elements that characterize Stocksmetic Packaging as an international reference point in the packaging sector.
Every year, our company aims to improve and evolve in order to better meet the needs of its customers, always keeping up with the latest news of the beauty market. Just to meet the many needs of our customers, we have introduced a new section within our website - Help - in order to simplify and make more direct communication with users, who can independently find all the information about the world Stocksmetic.
Within this area you can find six sections with answers to frequently asked questions about:
Delivery and shipping (timing, costs and shipping countries)
Your orders (payment methods, order status, documents)
Bottles, jars and accessories (characteristics and information about products, samples...)
Goods availability (Moq)
Boxes, labels and screen printing (timing, costs, minimum order quantity...)
Perfume oils for Eau de parfum, skincare and home fragrance (timing, characteristics of the formulations, samples...)
If you can not solve your doubts or you need more in-depth information about an order or a return, you can send a request here specifying your email address, the reason for contacting us, a brief description, the order ID and any attachments. Our team is at your complete disposal and will give you an answer as soon as possible.
In this way, buying on our online store is even easier and safer: just choose the items you prefer, combine the accessories, add secondary packs or screen printing service and finally complete the order directly from your PC, mobile or tablet. For any doubt or question, you can visit our Help section or send a request that will put you directly in touch with our customer service: easy, fast and convenient.