Terms and conditions and privacy policy


 1.1 Dear User, the site www.stocksmetic.com (hereinafter, the "Site") is owned and run by Stocksmetic Srl., whose operational headquarters are located in Via Gera 8/10, 20060 Gessate (MI) - Italy, (hereinafter, "Stocksmetic") and legal residence in piazza della Repubblica 32, 20124, Milano. VAT Number 10367490967.

 1.2 These General Use Conditions (hereinafter referred as “Terms of Use"), together with the Privacy Policy and the other General Conditions published on this Site, govern the access and the use of the site by the user, as well as the contracts of "online" sales, defined also as supply relationship, between Stocksmetic and the user.

 1.3 As "online" sales contract we refer to the distance contract concluded between a SUPPLIER, Stocksmetic, and a CUSTOMER and we mean the legal transaction having movable property and/or services as subject. For the contract purpose, Stocksmetic only employs the communication at distance called Internet.

 1.4 The use of some specific services offered on this site by some specific categories of users (hereinafter, "Users"), could involve the application of the present Use Conditions but also the application of the General Sale Conditions.

 1.5 The access to the Site or to the information contained but also to any services offered, implies the acceptance and the compliance of the Use Conditions and of the General Sales Conditions. With the access to the Site, all the Use Terms and all the other General Terms and Sale Conditions, are considered as known and accepted: because of this, it is required the user to read carefully, print and save this document before accessing to the Site.

 1.6 Stocksmetic reserves the right to modify and/or update all or part of the Use Conditions and Sale Terms and Conditions at any time by the publication of new terms or conditions. Using the site by the user mean the acceptance of all amended and updated conditions on the Site. If the user does not agree with any terms or conditions on the site, must immediately discontinue the use of the site.


2. User Status 

2.1 The use of any service of this site gives the utilizer the status of user.

2.2 Registration is not required for simple navigation.

2.3 Registration is necessary for the execution of orders. The registration will be carried out by the expressly provided form you find on this site. 


3. Registered Users 

3.1 For the registration users must:

  • Be at least 18 years;
  • Have all the necessary requirements to be able to enter into legally binding contracts;
  • Have a valid email address
  • Have a valid credit card or a bank / PayPal account for payments. 


3.2 The Registered Users declare that the login credentials, provided with the registration procedure, will be safely conserved and will not be disclosed to third parties (User Name and Password). All the data are strictly personal and may not be transferred to third parties.


3.3 The user declares under their sole responsibility, that the information provided during registration is complete, correct, and truthful. Stocksmetic will not be held liable for consequences resulting from entering false, incorrect, or incomplete information during registration.


4. Registered Users Categories

4.1 While registering on the Site, customers can choose between two categories of users based on the requested data inserted in the registration form:

Consumer: users who use the Site only for personal purposes excluding work or professional use. These users are not equipped with a VAT Number, excluding for example: sole proprietorships, professionals and company of persons or of capital.

Business User: users who use the site for professional purposes in the exercise of a work or a profession. These users have a VAT number including for example: sole proprietorships, professionals and company of persons or of capital.


4.2 The website management system automatically groups the Users (Consumer or Business) by entering their VAT number. The user is responsible for entering their correct data upon registration (in particular, the VAT number). Incorrect data will prevent the order from being fulfilled.

4.3 Foreign companies, which do not have a VAT number, must contact our customer service before making a purchase.


5. Application of the General Use Conditions and the other General Terms and Conditions for the different user’s categories of this Site

5.1 These Site Terms and Conditions are applied to all categories of users, as established in the introduction.

5.2 The goods sale contracts made through the Site by the Consumer are adjusted by the Sale General Conditions (hereinafter GCS) in order to guarantee to the User all the rights provided by the Leg. Dec. 206 of 2005 ("Consumption Code").

5.3 The goods sale contracts made through the Site by Business Users are adjusted by the Sale General Conditions for Business (hereinafter GCS) as just revised by the legislative decree 21.02.2014 n° 21; Users and Consumers are requested to consult CGV relevant to them (shown below) in which they can find all the essential information in accordance with ART. 49, legislative decree 06.09.2005 n° 206 ( Consumption Code ).

6. Guarantees provided by the user

6.1 The User declares and warrants that:

- The information provided by the registration are correct, truthful and accurate.

- The User will update the information provided by the registration through the special form for editing user profile.

- The Site will be correctly used as explained on the General Sale Conditions and on any instruction published time by time on the Site

- The User assumes all the liability in respect of Stocksmetic and to third parties relating to the correctness and conformity with the truth of the information published.

Stocksmetic will not be held liable for consequences resulting from entering false, incorrect, or incomplete information during registration.


7. Restrictions on Use of the Site

7.1 1 When accessing or using this Site, the User agrees to not:

  • use automatic devices, software, or other systems intended to damage the Site, catalogue the Site or any information contained therein;
  • use automatic devices, software, or other systems to try to interfere or attempt to interfere with the functions and services of the Site;
  • use the Site Contents or perform framing activities even with the aim of creating or filling databases or other type of information; but also, to engage in competitive activities with Stocksmetic;
  • upload, post, transmit, send advertising material, messages or commercial spam information, invitations to tenders or competitions, junk email, surveys, or other type solicitation requests;
  • use the Site or any content on the Site in a way that can be considered, at Stocksmetic discretion, not reasonable and/or contrary to the purpose it was made available;
  • violating any rights, including the right of copyright, trade secret, privacy, or any other intellectual property rights or other reserved rights.
  • misrepresent the identity or acts to obtain money, password or personal information;
  • violating any applicable legislation provision;
  • publish, sell, trade, or use the Site and/or its Contents with any arrangements unless this has been expressly authorised by Stocksmetic;
  • upload or try to upload viruses, worms, code, files or other elements that could cause damage to the Site, software, hardware, and other telecommunications tools to third parties. 


8. Faculty to limit the Site use to Users 

8.1 With its absolute discretion, Stocksmetic reserves the right to block the function of a registered user account, in case of violation of one or more General Use Conditions of the Site, of the GCS and any instruction published time by time on the Site.


9. The Site 

9.1 The site gives to users with the possibility to buy packaging for fragrance and skincare sector but also the related accessories.

9.2 Telephone support is available for Users to provide information, explain products characteristics and the purchasing procedures. CUSTOMER Service can be contacted, from 09.00 to 12:30 and from 13.30 to 18.00, from Monday to Friday, writing to the following e-mail address info@stocksmetic.com or calling this telephone number 02 95929880





10. Prices and Rates


The shown prices are not including VAT. Preparation and packaging costs of goods and shipment costs are related to a specific number of products. Shipping costs are excluded. By selecting the different quantities of products, it will be possible to view the prices and quantities.

10.2 Shipping costs

The shipping costs can be calculated by the user through the specific features available on the Site and they will be specified separately before the user completes the purchase.



For shipments outside the European Union, the shipping charges are not comprehensive of customs fees (that the consumer must pay with modality and rate of her/his own country at the delivery of the goods ), duties and customs duties of the country in which the products will be shipped.

VAT will not be charged to Business Users in the event the goods are shipped to a foreign country. VAT will be charged to Users in the event the goods are shipped to Italy.

Please remember that, pursuant to articles 3.3, 4.2, 4.3 and 6 of the website general terms and conditions, failure to enter correct data (in particular the VAT number) will prevent the order from being fulfilled. Moreover, Business Users, who do not have a VAT number (some foreign companies), must contact our customer service before making a purchase.


11. Payments

11.1 All the payment processes on www.stocksmetic.com are managed in order to minimise the fraud risk

11.2 Even if the User chooses to pay with PAYPAL, or with a CREDIT CARD (no extra cost) or by BANK TRANSFER, all the data will travel through a secure and encrypted server.


For payment made by credit card Stocksmetic uses a secure system with the SSL certification: by the order confirmation the data of the credit card will be transferred to the credit institution which provides the remote electronic payment service that interface with the card manager. It is provided a secure encrypted connection called Secure Socket Layer (SSL), for the authorisation and billing. This is a safe and risk-free procedure that protects the CUSTOMER from the risk of abuse. Thanks to this system, www.stocksmetic.com does not display customers’ credit card data in any way.

www.stocksmetic.com reserves the right to request additional information or the copies of a document to prove the ownership of the used card. If CUSTOMER does not provide the information www.stocksmetic.com reserves the right to not accept the purchase order. 


For payment made through the Paypal platform all the financial data of the user will be handled directly by PayPal and they will never be shared or displayed with www.stocksmetic.com which will receive only the confirmation of the payment on the Paypal account.

If the order is cancelled (either by the CUSTOMER or by www.stocksmetic.com) the amount will be refund at your PayPal account.


The payment must be done to:


Stocksmetic S.r.l. società unipersonale
Via Gera 8/10
20060 Gessate, Milano
P.I.: 10367490967

Agenzia di Milano nr. 7
Piazzale Loreto, angolo Via Doria

IBAN: IT84U0326801607052780721750


       As description, the user must write the number and the date of the order, indicated in the confirmation e-mail.

For payments made by bank transfer, the CONTRACTOR reserves the right to cancel the ORDER if the payment is not credited within 10 days from the date of purchase.


The payments above specified do not include any additional cost for the customer.


12. Intellectual Property 

12.1 The contents published or accessible through the Site are protected by the laws regarding copyright and industrial property. Stocksmetic is the owner of the site and, because of this, has the entitled to the use the Site, its pages, its information or items contained in the texts, documents, photographs, drawings, graphics, software, codes, logos, trademarks, trade names or other indicative signs protected by intellectual or industrial property rights.

12.2 The user cannot reproduce, modify, reverse engineer, distribute, copy, and disclose information or elements without the prior authorisation of Stocksmetic.


13. Links, banners and third party advertising

13.1 The Site contains links to sites managed and owned by third parties, banner ads that recall directly or indirectly sites managed and owned by third parties and advertising in general. The user, accessing to these sites, recognizes that he is going to abandon the site at his own risk, knowing well that the General Conditions of the Site and the general conditions and instruction published time by time, do not regulate the access to third party sites. The advertising shown on the site does not imply recommendation by Stocksmetic.



14. Liability exclusions

14.1 Stocksmetic publishes information on its web site www.stocksmetic.com to provide a service to users, but disclaims all liability in case of any technical inaccuracies and/or typographical errors. Once any errors are brought to the attention, Stocksmetic will correct them immediate. Stocksmetic also can make corrections and changes to the site, if necessary, without giving any notice.

14.2 Stocksmetic does not give any guarantee that the information published on its website complies with the laws of the jurisdiction for the user.

14.3 Stocksmetic disclaims all liability for any problems, damage, virus or risks to which the user can occur using this Site and disclaims all liability for any abnormalities in the functioning of the same or the disabling of "cookies" in the user's browser. Customer is suggested to read and accept the cookie policy.

14.4 Stocksmetic assumes no liability for the wrong use of registered users' personal credentials. In Fact, they are the only ones responsible toward Stocksmetic and toward third parties of the correct use of these credentials.

14.5 Stocksmetic does not guarantee continuous and uninterrupted access to the Site and its services, which can be affected by factors, also technical, outside of its control. 

14.6 Stocksmetic does not guarantee the continuous and uninterrupted access to the Site and its services, which can be affected by different factors outside of its control. .

14.7 Stocksmetic will not be held liable for consequences for the User or third parties resulting from entering false, incorrect, or incomplete information during registration.

14.8 In each case, the possible refund for Stocksmetic responsibilities in relation to the users or to any third party is limited to the amount of Euro 1,500.00.


15. Applicable Law and Jurisdiction

15.1 The access and use of the site by the User are subject to the Italian law. 

15.2 In case of a dispute concerning or arising the access and/or the Site use by Business User, is exclusive jurisdiction of Milan Court.

15.3 To consumers are guaranteed the rights provided for by Leg. Dec. 206 of 2005 ("Consumer Code"); in this case all disputes concerning or arising the access and/or the site used, are exclusive jurisdiction of the Consumer Court in accordance with the provisions of the Consumer Code.



These website terms and conditions were updated on 18/12/2018